Get Business Mailbox - a Business or Personal Mail Address

With the Mailbox Rental service you don’t need to use box, suite or unit numbers. Just your name or business name and our address.

Managing your PO Box, you’re always in control

With the personal mailbox rental service you can use our address to receive your mail including letters, packages and parcels which will be held awaiting collection. 

  • Secure personalised mailboxes
  • Post receiving service
  • Daily access
  • Phone in checking service
  • Parcel accepting facility

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£25/month

Summary

Description Information Quantity Price
Discount :
Total :£25/month

Mailbox Rental Terms and Conditions
(valid from 05th October 2022)


Subject to the customer (“the Customer”) observing the Terms and
Conditions set out below,Swindon Mail Boxes . (“the Company”) agrees to
provide a mailbox service (“the Mailbox Service”) to the Customer for
the term (“the Term”) at the premises (“the Premises”) specified in the
Mailbox Service Agreement (“the Agreement”) upon receipt of the payment
(“the Payment”).


The Mailbox Service provided by the Company will consist of the following services:
The Company will provide the Customer with a mailbox address at the Premises for which the Customer will pay a Registration Fee.


Where a physical mailbox is requested at the Premises, the Company
will provide the Customer with a key to that mailbox for which the
Customer will pay a Key Deposit Fee, refundable on return of the key
promptly at the end of the Term.


The Customer may use the Mailbox Service address provided by the
Company as the Registered Address at Companies House, provided that the
Customer complies with Companies House requirements and pays an annual
Registered Company Address Fee.


The Company will receive on the Customer’s behalf all pre-paid mail
addressed to the Customer’s mailbox and will deposit the same in the
Customer’s mailbox.


The Company will receive on the Customer’s behalf items of Special,
registered or recorded delivery mail provided that, if the Customer
refuses to accept any such item, the Customer will pay any costs or fees
associated with its refusal or return.


The Company will receive items requiring cash on delivery, subject to
the Customer making advance arrangements for their receipt and payment
by the Company to the satisfaction of the Company.


Payment for the Mailbox Service (“the Payment”) is payable in full in
advance. The Customer may terminate the Mailbox Service at any time.
There will be no refunds for early termination by the Customer.


Where the Customer has purchased the Mailbox Service online and
selected to pay in monthly instalments via a Stripe agreement, the
minimum Contract term is 3 months. After this period the Customer may
terminate the agreement giving 30 days written notice by email to
info@m4selfstore.co.uk There will be no refund for part-month
cancellations.
The Company may in its absolute discretion refuse to
accept delivery of any item for any reason, including, without
limitation, that


there is no or insufficient prepaid postage; or


any Payment is outstanding; or


in the Company’s opinion, delivery of the item is in breach of Condition 7; or


the Customer is using the Mailbox Service for the delivery of
unreasonably large items of mail or an unreasonable volume of items of
mail; or


any item received is addressed to an individual or business name not listed as a mailing name within the Agreement; or


if the Mailbox Service is being used for the storage or delivery of items of value.


If the Customer breaches any of these Terms and Conditions, the
Company may terminate the Mailbox Service forthwith. The Customer
following termination hereby authorises the Company at the Company’s
absolute discretion either to retain, or destroy any items of mail
addressed to the Customer or any items on the Premises which are the
property of the Customer, or to return them to the sender, or to return
them to the last known address of the Customer at the Customer’s risk.


If the Customer fails to make any Payment, any mail received after
the expiry of the existing agreement may, at the Company’s absolute
discretion, be retained for up to 30 days pending Payment. In this event
a Late Payment Fee will be charged.


If the Customer uses the Mailbox Service address within any
advertising undertaken via third parties including but not limited to
printed or online directories, search engine portals or on the
Customer’s own or any other websites, Payment will be required to cover
the entire advertising period for which the Mailbox Service address is
displayed.


If any Payments or other sums are outstanding to the Company, the
Company shall have a lien over all uncollected items until such Payments
are duly made.


The Customer undertakes


not to use the Mailbox Service for any purpose which in the Company’s
considered opinion may be deemed to be illegal or antisocial and if it
does so it acknowledges that the Company may report the same to any
relevant authority; and
not to send or deliver or permit to be sent
or delivered to the Premises any illegal, defamatory, obscene, dangerous
or bulky object or material.


If the Customer is in breach of condition 8 of these Terms and
Conditions, then the Company may terminate the mailbox service with
immediate effect. In this instance there will be no refund of the
Payment.


The Customer authorises the Company and any of its representatives to
sign at their discretion on the Customer’s behalf for any deliveries
addressed to the Customer’s mailbox address.


If the Customer fails to remove any item within one month of notice
to that effect being given (“the Notice Date”) then the Customer hereby
authorises the Company in its absolute discretion, either to destroy
such items or to return them either to the Customer at the Customer’s
last known address or to the sender at any time after the Notice Date
without further notice at the Customer’s expense.


Any person having possession of the Customer’s mailbox key is deemed
to be authorised by the Customer and the Company will not be bound to
enquire into the authority of such a person. The Company will not be
liable for any loss or damage arising in the event that the key is in
the possession of an unauthorised person.


If the Customer loses the key of the mailbox or fails to return it to
the Company on termination of this Agreement, the Customer will forfeit
the Key Deposit Fee referred to in 1.ii above. The customer will pay a
Key Replacement Fee if a new key is required.


The Customer will indemnify the Company against any expense,
liability, loss, claim or proceedings incurred by the Company arising
from use by the Customer of the Mailbox Service, except to the extent
that the same is caused by the negligence of the Company.


The Customer may check by telephone or email to see if they have any
mail. The Company is not obliged to open and read mail or tell who it is
from.


Packages and oversized mail received addressed to the Customer will
be held for one week at no extra charge, after which a Package Holding
Fee will be levied per item held, per day or fraction thereof.


Where the Customer utilises the Mailbox Service for the regular
receipt of parcels or significant volumes of mail which exceed the
capacity of the mailbox allocated, a Mail Handling Fee will be applied
at the discretion of the Company.


The Mailbox Service is not to be used for the storage or delivery of
items of value. The Company has no knowledge of the value of any item of
mail and will not accept notification of value. The liability of the
Company in respect of any damage or loss is limited to £5 for each claim
and in aggregate shall not exceed the amount of the Payment in any
Term.


The Company shall not be liable for any indirect or consequential
loss, including loss of profit, nor for any liabilities, costs, claims,
demands or expenses arising from any event beyond its control including,
but not limited to, any loss, damage, delay or misdelivery on the part
of Royal Mail or any other carrier.


a) In order to activate the mailbox service the Customer is required to provide:


the full name, address and telephone number of all persons for whom mail is to be received, held or forwarded;


the nature of business to be undertaken or reason for rental where
rental is not for business purposes. A business can be defined as an
activity involving the sale of goods and/or services;


two original forms of identification, or suitably certified copies,
for all persons for whom mail is to be received, held or forwarded, of a
type approved by the Company, including a ‘proof of identity’ and a
‘proof of address.’ . The Company may disclose this information if
requested by an appropriate authority or if required for the pursuit of
legal action.


b) If the Customer fails to produce valid forms of identification
within 30 days of the commencement of the Term, the Company may at its
sole discretion refuse to accept delivery of items and/or return them to
sender.


c) The Company may at its sole discretion refuse to offer the Mailbox Service to a minor.


Additional Names


Holders of a “Personal” mailbox service are entitled to the primary
box holder’s name plus one different last name within the Payment. A
“Personal” mailbox may not be used for commercial purposes.


Holders of a “Business” mailbox service are entitled to have up to 4 names listed as recipients of mail.


Holders of a “Premier” mailbox service are entitled to have up to 10 names listed as recipients of mail.


Additional names listed are subject to a monthly Additional Names Fee.


The Customer may select a Mail Forwarding service. The Company will
forward mail to an address nominated by the Customer on an agreed basis.
For this service the Customer will pay a Mail Forwarding Fee in
addition to the cost of materials and postage or courier charges each
time mail is forwarded. A Mail Forwarding deposit will be payable in
advance.


It is the responsibility of the Customer to notify the Company of any
change in address or contact details, or any change to named recipients
of mail in writing, during the period of the Mailbox Agreement.


The rights and obligations of the Company and the Customer under this
Agreement shall be governed and construed in accordance with English
law.


The Customer may not assign any of its rights or benefits hereunder.


These Terms and Conditions shall prevail notwithstanding any conflict
with the terms and conditions of any order or contract submitted by the
Customer in respect of the Mailbox Service or any other services
provided by the Company.


a) Where the Customer has purchased the Mailbox Service online, the
Customer may cancel the order and receive a full refund provided the
Company receives the Customer’s request in writing to
info@m4selfstore.co.uk within 24 hours of the purchase transaction. The
Mailbox Service purchase will be considered live and operational once
the Company has issued the mailbox number. The Term will commence at
this time. Any cancellation of a Personal Mailbox Service, where the
service has not been used, made up to 14 days after this point, will
incur a cancellation charge of £25 including VAT to cover administration
costs. In all other circumstances clause 2 will apply.



Notwithstanding clauses 2 and 25, payment may be made in instalments
in limited, specific circumstances, under the Swindon Mail boxes Direct
Debit scheme where this is offered in-store by the Company.


Where the Company offers an SMS mail notification service, Customers requiring this service will pay an SMS fee.


The Company is obliged to maintain accurate and current details of
the Customer as required by relevant UK authorities. These requirements
may change from time to time. The Customer will promptly advise any
change in details and provide all information reasonably requested and
accepts that mail and packages may be withheld and/or inspected at the
Company’s discretion, pending investigation of information provided.


Under the Money Laundering Regulations 2007 (as updated from time to
time) and where applicable the London Local Authorities Act 2007, the
Company may be required to verify the identity of the Customer and any
additional names associated with the Agreement. This may include
checking against electronic and other databases (public or otherwise).


General Data Protection Regulations 2018 (the Act)


Any personal information provided by the Customer in connection with
the Mailbox Service may be used to verify identity. Customer information
will be held securely on the Company’s systems, in accordance with the
Company’s Privacy Notice and Policy..


The Company will store the Customer’s personal information and
verification thereof in accordance with relevant legislation after which
it will be destroyed. The Act confers rights of access to certain
information held by the Company for the prevention or detection of
offences for fraud prevention purposes. The Company may share any
information collected with the Police to assist with investigations
and/or enquiries as well as other public or private sector agencies or
representative bodies complying with legislation and in accordance with
relevant statutory and regulatory obligations.

ORDER MY MAILBOX

ORDER MY MAILBOX

Our Service Includes All Of These Facilities.

Secure Location
Access Monday-Friday
9:00am-5:00pm
Lockable Box With Key
No Queues Ample Parking
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